Jira Automation Integration

Out of Office Sync for Jira and Microsoft enhances Jira Cloud with powerful automation that streamlines your team's workflow and improves productivity.

new Automation action to retrieve a user's OOO status

Out of Office Sync for Jira and Microsoft introduces a new custom automation action that can be added directly to your Jira automation rules.

This action enables you to:

• Get user (Assignee or Reporter) Out of Office status

• Get user (Assignee or Reporter) Out of Office end date

• Get user (Assignee or Reporter) Account ID

Smart Values

• {{fetchedJiraOoostatus.isOutOfOffice}}

• {{fetchedJiraOoostatus.endDateTime}}

• {{fetchedJiraOoostatus.accountId}}

The provided smart values can be used in subsequent automation steps:

Custom Automation Action

Out of Office Sync for Jira and Microsoft introduces a custom automation action that can be added directly to your Jira automation rules. This action enables you to:

• Perform predefined operation of reassigning work items back to the assigner when the current assignee is out-of-office.

• Add a custom comment to notify the assigned.

In automation rules for Jira Service Management projects, you can choose whether a comment is added as Internal only or Shared with the customer.

Custom Field Automation Integration