Find answers to frequently asked questions for Include from Bitbucket to Confluence and general resources for migration and support below.
🚀 App-specific FAQs
Select a page below to find answers to specific features, configuration, and usage questions. These pages are updated regularly to reflect the latest app versions.
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Where can I find Information about Data Privacy? -
Where can I find Information about Data Security? -
Is it possible to export Git assets to PDF or Word? -
Render PlantUML diagrams in Confluence based on versioned files in your private Bitbucket repository -
Why do I get an error when enabling Include Bitbucket for Confluence app after update to 2.0.3 or newer? -
Can I add custom syntax highlighting for a programming language missing from the list of syntax options in the macro's editor? -
Why do I get an error saying “Confluence New Code plug-in not found”? -
Why are my binary files rendered in plain text? -
Editing pages is no longer possible, how do I fix the problem? -
How is authentication handled to access private resources? -
Do you support advanced links embedded in an AsciiDoc? -
Why are images within a Markdown or AsciiDoc not rendered? -
Can I include files from a branch that contains a slash in its name (eg bugfix/issue-123, feature/abc)? -
Why does my search result not show the content included from Bitbucket? -
How can I include the PlantUML Standard library? -
How can I include the C4-PlantUML library in my .puml files so the app renders them? -
What dialect of Markdown is supported? -
Why does certain raw HTML in Markdown break when there are blank lines? -
Why do my nested AsciiDoc includes fail in Confluence?
📚 General Resources
If your question is not specific to a single app, please refer to our general documentation and migration resources.
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General App Documentation
Find general how-to articles and cross-product information. -
Cloud Migration Hub
Access migration guides, feature parity overviews, and migration-specific FAQs.
🤝 Support
If you cannot find the answer to your question in the documentation or the app-specific pages above, our support team is here to help.
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Create a request
Open a support ticket with our team for personalized assistance. -
Service Level Agreement
Review response times and support commitments for paid apps.
When contacting support, please include the product name and a detailed description of your query to help us assist you faster.
🔒 Privacy and Trust
We value your data security and transparency. Detailed information regarding our privacy policy, data collection, and compliance is available in our central resources.
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Trust Center
Find our privacy policy, compliance certifications, and subprocessor lists.
For any specific security inquiries not covered in the links above, please create a support request.