Find answers to frequently asked questions for Categories for Bitbucket and general resources for migration and support below.
🚀 App-specific FAQs
Select a page below to find answers to specific features, configuration, and usage questions. These pages are updated regularly to reflect the latest app versions.
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Where can I find Information about Data Privacy? -
Where can I find Information about Data Security? -
Why does Categories for Bitbucket force tags to be lower Case? -
When I try to add some categories and click "save" error http 500 is shown -
Categories License for 2000+ User not accepted -
Commits and branches suddenly not visible -
Have security vulnerabilities been identified and how were they fixed?
📚 General Resources
If your question is not specific to a single app, please refer to our general documentation and migration resources.
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General App Documentation
Find general how-to articles and cross-product information. -
Cloud Migration Hub
Access migration guides, feature parity overviews, and migration-specific FAQs.
🤝 Support
If you cannot find the answer to your question in the documentation or the app-specific pages above, our support team is here to help.
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Create a request
Open a support ticket with our team for personalized assistance. -
Service Level Agreement
Review response times and support commitments for paid apps.
When contacting support, please include the product name and a detailed description of your query to help us assist you faster.
🔒 Privacy and Trust
We value your data security and transparency. Detailed information regarding our privacy policy, data collection, and compliance is available in our central resources.
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Trust Center
Find our privacy policy, compliance certifications, and subprocessor lists.
For any specific security inquiries not covered in the links above, please create a support request.