Find answers to frequently asked questions for Include from GitHub to Confluence Cloud and general resources for migration and support below.
🚀 App-specific FAQs
Select a page below to find answers to specific features, configuration, and usage questions. These pages are updated regularly to reflect the latest app versions.
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Where can I find Information about Data Privacy? -
Where can I find Information about Data Security? -
Is it possible to export Git assets to PDF or Word? -
Why do I get a message asking me to authenticate to view content from a public repository? -
Why does the app need “write” permission for the OAuth scope when allowing the Confluence instance for Github? -
Do you support advanced links embedded in an AsciiDoc? -
Why are images within a Markdown or AsciiDoc not rendered? -
How can I resize images in my files so they don’t take the full width and height? -
Can I customize the file layout when exporting via PDF (e.g. image size)? -
Branches with Slashes -
How can I include the C4-PlantUML library in my .puml files so the app renders them?
📚 General Resources
If your question is not specific to a single app, please refer to our general documentation and migration resources.
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General App Documentation
Find general how-to articles and cross-product information. -
Cloud Migration Hub
Access migration guides, feature parity overviews, and migration-specific FAQs.
🤝 Support
If you cannot find the answer to your question in the documentation or the app-specific pages above, our support team is here to help.
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Create a request
Open a support ticket with our team for personalized assistance. -
Service Level Agreement
Review response times and support commitments for paid apps.
When contacting support, please include the product name and a detailed description of your query to help us assist you faster.
đź”’ Privacy and Trust
We value your data security and transparency. Detailed information regarding our privacy policy, data collection, and compliance is available in our central resources.
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Trust Center
Find our privacy policy, compliance certifications, and subprocessor lists. -
Privacy & Security (Marketplace)
Review the official Atlassian Marketplace listing for specific app security details and data residency information.
For any specific security inquiries not covered in the links above, please create a support request.