If a telephone number element is configured in the user profiles, can the click-to-call function be used only with instant messengers, or does it work, e.g., with Microsoft Teams or a Smartphone?
Solution
The number will be called via the application that is configured for the “tel” protocol on the client, e.g., Microsoft Teams on a PC or the telephone app on a Smartphone.
If such an application is not yet configured, the user will be asked to choose one.
You can find additional details in the documentation.
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