Viewtracker - Analytics for Confluence Cloud

What the Viewtracker Agent can do

The Viewtracker Agent supports nine skills. This page explains what prompts trigger each skill, which options you can set, and which columns the agent returns.

For the procedure itself, see Ask the Viewtracker Agent for a report. For prerequisites and for how permissions shape what you see, see Understand the Viewtracker Agent.

Three of these reports name individual users: Content viewers, content contributors, and users who did not read content. Their availability depends on the Viewtracker data privacy setting. In extended privacy mode, they are not available. In hide viewers mode, only members of the permitted user group can use them.

Top performing content

A ranked list of the most viewed content in one or more spaces. Use it to see what your readers actually open, to pick candidates for a content review, or to report engagement to stakeholders.

Example prompts:

  • "List the top 20 most viewed pages in the HR space for the last 30 days"

  • "What content has the most unique viewers this month?"

  • "Show me the top-performing blog posts with their usage trend.”

  • "List the 25 most viewed pages with the label release-notes in the Product space".

Option

Values

Default

Date range

Today, yesterday, the last 7 days, this week, the last week, the last 30 days, this month, the last month, this year, or a custom range within the last 365 days

The last 7 days

Content type

Pages, blog posts, attachments, in any combination

Pages and blog posts

Spaces

One or more spaces by name or key, or all spaces owned by a specific user. Maximum 100 spaces

The space of the page you are on; otherwise, the agent asks

Sorting

Views, unique viewers, descending

Views, descending

Number of results

10 to 50

10

Comparison

The previous period, the previous year, or none

previous period

Filters

Content label, ancestor page, content creator, content owner

None

The report contains:

Column

Content

Content name

The title, linked to the content

Unique viewers

The number of individual users who opened the content

Views

The number of times the content was opened

With a comparison, each metric gets an additional column showing the percentage increase or decrease against the comparison period. The agent can provide the comparison using absolute numbers instead of percentages.

If no space belongs to the owner you named, it asks for a different owner or for specific spaces.

Content performance

A performance snapshot for one page, blog post, or attachment. Use it when you want views, edits, and engagement for a specific piece of content without opening its Content Report.

Example prompts:

  • "Summarize key metrics for this page"

  • "How many times has this blog post been visited in the last month?"

  • "Give me a performance overview for this page compared to last year"

Option

Values

Default

Content

A page, blog post, or attachment, by title, ID, or link

The page you are on; otherwise, the agent asks

Date range

Today, yesterday, the last 7 days, this week, the last week, the last 30 days, this month, the last month, this year, or a custom range within the last 365 days

The last 7 days

Comparison

The previous period, the previous year, or none

The previous period

The report contains:

Metric

Available for

Views

Pages, blog posts, attachments

Number of viewers

Pages, blog posts, attachments

Number of contributors

Pages and blog posts

Edits

Pages and blog posts

Attachment views

Pages and blog posts

Attachment viewers

Pages and blog posts

Comments

Pages and blog posts

Last viewed

Pages, blog posts, attachments

Last modified

Pages and blog posts

If the agent cannot identify content by title, it asks for the content ID or link.

Content lifecycle status

A list of content filtered by its Confluence content status and by user activity. Use it to find pages nobody opens, content that is still marked as a draft, or candidates for archiving.

Because this report has many parameters, the agent asks for the missing ones in a fixed order: Space, content status, date range, activity filter.

Example prompts:

  • "Find stale pages without views and edits in the last 90 days in the Engineering space"

  • "List all content requiring a review in the Engineering space"

  • "Which content can be archived in the Documentation space?"

Option

Values

Default

Space

Exactly one space, by name or key

The agent asks

Content status

One or more of the Confluence content statuses used in that space, or none

The agent asks

Date range

Today, yesterday, the last 7 days, this week, the last week, the last 30 days, this month, the last month, this year, or a custom range within the last 365 days

The agent asks

Activity filter

With views, without views, with edits, without edits, and any combination of a view condition with an edit condition

The agent asks

Content type

Pages, blog posts, or both

Pages and blog posts

Sorting

Last viewed, last modified, content name, or content owner, ascending or descending

Last viewed, descending

Number of results

25 to 50

25

Filters

Content label, ancestor page, content creator, content owner

None

The report contains:

Column

Content

Content name

The title, linked to the content

Content owner

The user set as owner in Confluence

Content status

The current Confluence content status, shown even when you do not filter by status

Last viewed

The date of the most recent view

Last viewer

The user who viewed the content last

Last modified

The date of the most recent edit

Last editor

The user who edited the content last

Only native Confluence content statuses are supported. Statuses added by third-party apps are not available. If the space uses no content statuses, the agent offers to continue without a status filter.

In extended privacy mode and in hide viewers mode for users outside the permitted group, the Last viewer column is hidden. Content owner and last editor stay visible.

Space performance

Aggregated metrics for one or more spaces. Use it for a high-level view of how active a space is, to compare spaces or to track a space over time.

Example prompts:

  • "Give me a performance overview for this space"

  • "How did the Support space perform this month compared to last month?"

  • "Compare the Sales and Marketing spaces for the last 30 days, pages only"

Option

Values

Default

Spaces

One or more spaces by title or key. Maximum 5 spaces

The space of the page you are on; otherwise, the agent asks

Date range

Today, yesterday, the last 7 days, this week, the last week, the last 30 days, this month, the last month, this year, or a custom range within the last 365 days

The last 7 days

Content type

Pages, blog posts, attachments, in any combination

Pages and blog posts

Comparison

The previous period, the previous year, or none

The previous period

Filters

Content label, ancestor page, content creator, content owner

None

The agent returns one table per space. Each table contains:

Metric

Content

Views

The number of times content in the space was opened

Number of viewers

The number of individual users who opened content in the space

Number of contributors

The number of individual users who edited content

New content created

The number of new items of the selected content types

Edits

The number of edits

Attachment views

The number of times attachments were opened

Attachment viewers

The number of individual users who opened attachments

Comments

The number of comments

Last viewed

The most recent view of the selected content types in the space

Last modified

The most recent edit of the selected content types in the space

If you name more than 5 spaces, the agent tells you about the limit. If you can access only some of the spaces you named, it asks whether to continue with those.

Content viewers

The users who opened a specific page, blog post, or attachment. Use it to check who has read a policy or an announcement, or which team members opened a project update.

Example prompts:

  • "Who viewed this page in the last 30 days?"

  • "List all viewers of the onboarding guide this month"

  • "Provide me with an audit log of viewers for this content"

Option

Values

Default

Content

A page, blog post, or attachment, by title, ID, or link

The page you are on; otherwise, the agent asks

Date range

Today, yesterday, the last 7 days, this week, the last week, the last 30 days, this month, the last month, this year, or a custom range within the last 365 days

The last 7 days

Sorting

User name, times viewed, or last viewed, ascending or descending

Last viewed, descending

Number of results

25 to 50

25

The report contains:

Column

Content

User name

The name, linked to the user profile

Times viewed

How often this user opened the content in the date range

Last viewed

The date and time of this user's most recent visit

This report depends on the data privacy setting. See the note at the top of this page.

Content contributors

The users who edited a specific page or blog post. Use it to see who maintains a document and who the active collaborators are.

Example prompts:

  • "Who contributed to this page in the last month?"

  • "List all editors of this blog post"

  • "Who has lately made changes to this content?"

Option

Values

Default

Content

A page or blog post, by title, ID, or link

The page you are on; otherwise, the agent asks

Date range

Today, yesterday, the last 7 days, this week, the last week, the last 30 days, this month, the last month, this year, or a custom range within the last 365 days

The last 7 days

Sorting

User name, times contributed, or last contributed, ascending or descending

Last contributed, descending

Maximum results

25 to 50

25

The report contains:

Column

Content

User name

The name, linked to the user profile

Times contributed

How often this user edited the content in the date range

Last contribution

The date and time of this user's most recent edit

Attachments are not supported. Name a page or a blog post.

This report depends on the data privacy setting. See the note at the top of this page.

Content comparison

A side-by-side comparison of two or more pages or blog posts. Compare them over the same period, or over the same number of days after each one was published, which is the fair way to judge content that went live at different times.

Example prompts:

  • "Compare the performance of these three pages in the last 30 days"

  • "Compare all blog posts with the label release-notes in the last 90 days"

  • "Compare these two pages, 60 days after each was published"

Option

Values

Default

Content

Two or more pages or blog posts by title, ID, or link, or all content carrying one label

The agent asks

Date range

Today, yesterday, the last 7 days, this week, the last week, the last 30 days, this month, the last month, this year, a custom range within the last 365 days, or 1 to 365 days after each item was published

The last 7 days

Sorting

Content name, publishing date, views, unique viewers, or comments, ascending or descending

Views, descending

Maximum results

10 to 50, when you select content by label

10

Publishing date

Include only content published after a given date, when you select content by label

None

The report contains:

Column

Content

Content name

The title, linked to the content

Publishing date

The date the content was published

Views

The number of times the content was opened

Viewers

The number of individual users who opened the content

Comments

The number of comments

Choose either a fixed date range or the number of days after publication, and either named content or a label. The agent cannot combine either pair. A comparison needs at least two items. If your label matches one item or none, the agent asks you to apply the label to every item you want to compare.

Users who did not read content

The members of a user group who did not open a space or a specific piece of content. Use it to check mandatory reading, to follow up on an announcement, or to track who still has training material outstanding.

Example prompts:

  • "Show me users in the group named xyz-team who did not view this page in the last 30 days"

  • "List everyone in the Engineering group who hasn't read the security guidelines this month"

Option

Values

Default

Scope

One space, or one page, blog post, or attachment

The agent asks

User group

One Confluence user group, by name

The agent asks

Date range

Today, yesterday, the last 7 days, this week, the last week, the last 30 days, this month, the last month, this year, or a custom range within the last 365 days

The last 7 days

Maximum results

25 to 50

25

Filters

Content label, ancestor page, content creator, content owner, when the scope is a space

None

The report lists the user name, linked to the user profile, sorted by user name in ascending order. This sorting cannot be changed.

Filters apply only when the scope is a space. If the agent cannot identify the space from a title, it asks for the space key.

This report depends on the data privacy setting. See the note at the top of this page.

Feedback to the Viewtracker team

Not a report. Send a question, an improvement suggestion, or a request for a new skill straight from the chat. The agent creates a request in the Elevatic support helpdesk, so you do not need to open the support portal yourself.

Example prompt: "I would like a report that lists content without an owner".

Enter your email address when the agent asks for it, so that the team can reply. Include what you were trying to find out, which report you expected, and the prompt you used.