🤔 Problem
After upgrading Confluence to version 9, the plugin “System App: Administration UI” cannot be enabled.
🧐 Cause
Confluence 9 introduced significant changes, prompting us to create entirely new branches for our applications. Therefore, reinstalling them ensures the correct branch is installed.
🌱 Solution
Uninstalling all (formerly) bitvoodoo apps and reinstalling them fresh will be the solution.
🤔 It Still Does Not Work
Unfortunately, you have encountered a familiar issue stemming from conflicts with certain third-party applications. In particular, it appears that ServiceRocket (now rebranded as Appfire) products are responsible for a bug that interferes with the functionality of other applications.
🌱 Solution
To resolve this issue, please follow these steps:
-
Disable or temporarily uninstall the conflicting apps.
-
Enable the bundled app “System App: Administration UI.” Once this is done, you can activate any previously used bitvoodoo’s bundled Apps. The “System App: Administration UI” is installed alongside other apps, and the link provided provides more details. If the issue is resolved, you can proceed to enable the remaining Bitvoodoo apps you have in use. If the problem persists, we recommend uninstalling this bundled app along with any Bitvoodoo apps and then reinstalling them from the Marketplace. Additionally, we strongly suggest uninstalling any Appfire apps and trying again.
If this does not resolve the issue, please raise a support request with us.