When analyzing a support case for our apps, support might ask you to adjust the logging level for a specific logger/package. The way to do this differs based on the Atlassian product you want to adjust logging for.
Adding logging for a package of a Confluence App
-
See "Add logging for an additional class or package" in the Atlassian Documentation about changing the logging configuration.
-
Use the package and log level provided by our support.
Adding logging for a package of a Jira App
-
See Temporarily changing the logging level at the Atlassian documentation to find the logging configuration.
-
Find the "Default Loggers" section and click "Configure".
-
In the overlay, add the new package by using the package and log level provided by our support.
Adding logging for a package of a Bitbucket App
-
You have to use a terminal command to configure Bitbucket logging at runtime.
-
See Enabling debug logging at runtime in the Atlassian documentation for examples.
-
Use the package and log level provided by our support with the example terminal command for the "specific logger".
-