Cloud Migration Hub: SharePoint Connector for Jira

Cloud Migration – SharePoint Connector for Jira

Atlassian is ending support for Jira Data Center (and other Data Center products) by March 2029.
This page explains how SharePoint Connector for Jira will be migrated from Data Center to Jira Cloud, what you need to prepare, and what you can expect.

🔎 Quick overview

Question	Answer for SharePoint Connector for Jira
Migration effort and automation level	Medium effort, partially automated. Matches standard Atlassian guidance.
Main risks/limitations	Authentication methods differ between Data Center and Cloud. UI and permission concepts differ from Data Center.
Key prerequisites	Latest compatible version of SharePoint Connector for Jira Data Center installed Active SharePoint Online environment (Microsoft 365) Jira Cloud site created and accessible Test migration recommended before production migration
Best practice	User impact during migration: Short downtime recommended. Read-only mode for affected projects is advised. Typical duration: From several minutes up to a few hours, depending on number of linked items and configuration complexity. Recommendation: Perform migration outside business hours or during the weekend.
Available Cloud types	SharePoint Connector for Jira is available on Commercial Cloud.

What SharePoint Connector for Jira does

SharePoint Connector for Jira connects your Jira issues with documents and folders stored in Microsoft SharePoint Online and Microsoft OneDrive

It allows teams to link, browse, and manage SharePoint documents and folders directly within Jira issues, helping centralize project documentation and maintain context without switching systems.

🔄 How to migrate

Please unfold the sections below to view the complete, detailed instructions for the upcoming migration.

By expanding these folders, you will gain access to all the necessary steps and guidelines for a smooth, successful migration.

Before you start

Ensure your Jira Data Center instance is upgraded to a supported version.
Verify that your SharePoint Online environment is accessible.
Review feature parity and known Cloud limitations.
Perform a test migration in a staging environment if possible.
Inform users about planned downtime or read-only mode.

How the migration works

Install the Jira Cloud Migration Assistant in Jira Data Center.
Connect your Jira Data Center instance to Jira Cloud.
Select SharePoint Connector for Jira during the app migration step.
Start the migration process.
After completion, validate:
- Linked documents in issues

Note: Authentication is handled via Entra ID and may require re-authorization.

After Migration

Validate document access in several test issues.
Inform users that the system is fully operational.
Decommission the Data Center environment once validation is complete.

🤝 Support & resources

Documentation for SharePoint Connector for Jira
- Link to official docs
Marketplace listing
- Link to app on Atlassian Marketplace
Cloud Security Standards
- Link to Communardo Cloud Security Standards page
Feature parity & known limitations
- Link to parity/limitations page
Need help with planning or running your migration?
- Link to Communardo support

❓ FAQ for SharePoint Connector for Jira migration

Can users work while the migration is running?
Read-only mode for affected projects is recommended during migration to avoid inconsistencies.

What is not migrated automatically?

Authentication tokens
Data Center–specific configurations

What are the biggest changes compared to Data Center?

Infrastructure is fully managed
The Cloud version of SharePoint Connector for Jira differs from the Data Center version in both user experience and available functionality. For a detailed comparison of available features and differences between the Data Center and Cloud versions, see the Feature Comparison Chart.

Are you a solution partner and have questions about licensing during migration?