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Cloud Migration Hub: Viewtracker - Analytics for Confluence

Cloud Migration – Viewtracker - Analytics for Confluence

Atlassian is ending support for Confluence Data Center by March 2029.
This page explains how Viewtracker - Analytics for Confluence will be migrated from Confluence Data Center to Confluence Cloud, what you need to prepare, and what you can expect.

🔎 Quick overview

Question

Answer for Viewtracker - Analytics for Confluence

Migration effort and automation level

Low – Typically, only one migration run is required. Certain settings must be configured manually in the cloud, including data privacy and access permissions.

Fully automated – CCMA migrates view and viewer data automatically.

Main risks/limitations

  • Outdated macros are hidden.

  • Tracked Confluence searches and custom URL Reports are not migrated.

  • Some features or metrics may not be available in the Cloud.

Migrate Viewtracker - Analytics for Confluence to Cloud | Communardo App Documentation

Differences between Viewtracker Data Center and Cloud versions

Key prerequisites

  • Minimum app version 8.4.0 on Data Center.
    We recommend updating to the latest version.

  • Full backup of the Confluence instance.

  • Test/staging environment recommended for trial migration.

  • Users are informed about possible read-only mode or short downtime.

Best practice

  • User impact during migration: Read-only recommended for affected spaces.

  • Typical duration: From a few minutes up to several hours, depending on data size.

  • Best practice: Perform migration outside business hours or in a test/staging environment first.

Available Cloud types

Viewtracker - Analytics for Confluence is available on Commercial Cloud.
Contact us about a potential migration to the Government Cloud.

info What Viewtracker - Analytics for Confluence does

Viewtracker delivers in-depth analytics for Confluence, offering insights into page, space, and user activity. Track engagement, monitor trends, and gain visibility into dashboards, calendars, and third-party apps
This section explains how your Viewtracker - Analytics for Confluence data and configuration move from Data Center to Cloud.

🔄 How to migrate

Please unfold the sections below to view the complete, detailed instructions for the upcoming migration.

By expanding these folders, you will gain access to all the necessary steps and guidelines for a smooth, successful migration.

Before you start

Use this checklist before planning the migration.

Supported versions

  • Minimum Viewtracker - Analytics for Confluence version on Data Center: 8.4.0

  • Minimum supported Confluence Data Center version: 7.5.0

  • Viewtracker - Analytics for Confluence on Cloud: Link to Marketplace

Preparation

  • Create a full backup of your Confluence instance

  • Update Viewtracker - Analytics for Confluence on the Data Center version to at least version 8.4.0 or higher (latest recommended)

  • Install the cloud version of the Viewtracker - Analytics for Confluence app

    • to configure data privacy settings, access permissions, and other tracking settings

    • to review the migrated data

  • (Recommended) Use a test/staging environment for a trial migration

  • Inform users about possible read‑only or short downtime

  • Review known Cloud limitations/differences

How the migration works

📖 Migration approach

Recommended: Using Atlassian migration tools via Confluence Cloud Migration Assistant (CCMA)

  • Use the Confluence Cloud Migration Assistant (CCMA)

  • Include Viewtracker - Analytics for Confluence data in the migration wizard

  • App‑specific export/import: Not needed, migration is automated

Recommendation for most customers:

  • We recommend using CCMA with Viewtracker included in the migration run. This ensures automatic migration of all view and viewer data.

  • After a successful migration, we recommend performing this Content Synchronization.

🔢 Step‑by‑step

Step 1 – Prepare on Data Center

  • Check versions (Confluence ≥ supported version, Viewtracker ≥ 8.4.0)

  • Create and verify a backup

  • (Optional) Run a test migration in a staging environment

  • Communicate migration timing and impact to users

Step 2 – Run the migration

  1. Start the Confluence Cloud Migration Assistant

  2. Select the spaces/projects and mark Viewtracker as “Needed in Cloud”

  3. Confirm app data policy for Viewtracker

  4. Start the migration and monitor progress

Step 3 – After the migration in Cloud

  • Verify that the view and viewer data are present

  • Use the Cloud Content Synchronization feature to restore “Edits” and “Creations” metrics

  • Make sure to adjust the Cloud settings if this has not already been completed before the migration.

  • Inform users that Viewtracker in the Cloud is ready to use

After Migration

🎉 Congratulations: You have successfully migrated Viewtracker - Analytics for Confluence from Data Center to Cloud.

Reference / Blog:

🤝 Support & resources

❓ FAQ for Viewtracker - Analytics for Confluence migration

  • Can users continue working while the migration runs?
    We recommend read‑only mode for the affected spaces during the migration to avoid inconsistencies in view tracking. Users can still browse content, but edits may not be captured in the migrated analytics.

  • What is not migrated?

  • What are the biggest changes compared to Data Center?
    All important differences are documented here. This list is continuously updated.

  • Are you a solution partner and have questions about licensing during migration?
    Contact us via Partner Fast Lane