When will the custom fields be synchronized?

The synchronization of our custom fields is triggered after one of the following events occurs:

• An issue has been created or updated

  • Only the created or updated issue is updated

• Whenever there is a configuration change in custom fields

  • Custom field is edited

  • Custom field is created

In addition, an interval is used to check whether issues need to be updated because values in Microsoft Entra ID (Azure AD) have changed.