General App Documentation

Differences between User Profiles for Jira Data Center and Jira Cloud

The following table gives you an overview of the current functional differences between our Data Center and Cloud apps.

Feature

Cloud

Server/DC

Synchronize user data from user directory to Jira

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  • Data source is Microsoft Entra ID (Azure AD)

  • User information is not added to the user’s profile, but is directly stored as custom fields

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  • Data sources are LDAP repositories

  • User information extends the user’s profile and is displayed on hover profile

Add user profile information manually

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Display profile information in Jira tickets

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Support of custom fields with type "User Picker"

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Compatible with Jira standard functions (use profile information for e. g. search, reporting, queues, automation)

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Integration with User Sync and SAML SSO from resolution

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Add user profile details for JSM customers as agent

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