Find answers to frequently asked questions for Metadata for Confluence and general resources for migration and support below.
🚀 App-specific FAQs
Select a page below to find answers to specific features, configuration, and usage questions. These pages are updated regularly to reflect the latest app versions.
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Export: No metadata defined -
Import fails: User field in mode "One user" -
Metadata gets lost when I copy a page -
Import Fails: It is not possible to import metadata from space A into space B -
Change date format of date field type -
Import Fails: Some of the metadata fields and sets already exist -
Integration of Metadata and Comala Publishing -
Metadata not published in PDF Export -
Metadata search does not work -
ntext - nvarchar(max) -
Filtering date fields does not work as expected -
Metadata lost when exporting a space -
No results in Metadata Overview with expert search criteria -
The default Metadataset value will not be added to a new page -
Query Page Status (Comala Workflows) alongside Metadata -
Documentation of Metadata API -
Does Metadata for Confluence send data to third-party servers? -
Does Metadata work with appfire's Comala Document Management Data Center (formerly Comala Workflows) -
No results in Metadata Overview with filters -
Deleted user is not anonymized in metadata set -
User Profiles and Metadata Integration -
Space "Product Directory" keeps appearing on Confluence instance -
Error when I create a new Metadata field -
Use status macro for single select values -
Configure the “Search Macro” from “Refined for Confluence” to use page metadata fields as search parameter -
We are getting too many Metadata notifications -
Metadata notifications are missing - scheduled job is failing -
How to show all pages where Metadata field is empty -
Bulk change of global Metadata sets and fields. -
REST API, common errors and examples: -
Where can I find Information about Data Privacy? -
Where can I find Information about Data Security?
📚 General Resources
If your question is not specific to a single app, please refer to our general documentation and migration resources.
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General App Documentation
Find general how-to articles and cross-product information. -
Cloud Migration Hub
Access migration guides, feature parity overviews, and migration-specific FAQs.
🤝 Support
If you cannot find the answer to your question in the documentation or the app-specific pages above, our support team is here to help.
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Create a request
Open a support ticket with our team for personalized assistance. -
Service Level Agreement
Review response times and support commitments for paid apps.
When contacting support, please include the product name and a detailed description of your query to help us assist you faster.
🔒 Privacy and Trust
We value your data security and transparency. Detailed information regarding our privacy policy, data collection, and compliance is available in our central resources.
Trust Center
For any specific security inquiries not covered in the links above, please create a support request.