🤔 Problem
The People Directory is showing one or more error messages: profile: User "<Username>" does not exist., next to entries of other users that look fine.
🧐 Cause
Some of them might be disabled Active Directory accounts, some might not be “real” users, etc.
🌱 Solution
In most cases, the content index is out of date. So it helps to try to rebuild the content index from scratch. Afterwards, your People Directory should show only existing entries and no error messages.
Related Articles
- Delete user profile picture
- User profile picture is not updated in Confluence
- People Directory: Filtering for terms with umlauts in standard elements does not work after adjusting indexing language
- Progress bar remains at 0% when Synchronizing
- Page in people directory comes up empty
- Hide profile fields from People Directory
- Create a phone book using the User Profiles app
- People Directory displays error message(s)
- Compatibility with "Space Privacy - Extranet for Confluence"
- Profile List does not show Department IT