User Profiles for Confluence (Microsoft Attributes Sync)

People Directory: Filtering for terms with umlauts in standard elements does not work after adjusting indexing language

🤔 Problem

Scenario:

  • User A has a term with an umlaut in a standard Confluence profile element

    • example: term "Bürogestaltung" in the field Department

  • In the People Directory, the field and term are used for filtering

    • example: "Department" as filter, "Bürogestaltung" as value

  • User A should be contained in the search results, but is not

🧐 Cause

Most likely, the Confluence indexing language was changed without restarting Confluence.

🌱 Solution

Restarting Confluence should fix the issue (at any time after the language was changed during indexing).